HEAD OF PLAYER CARE

The Head of Player Care manages the care and assistance that players at a club receive. This involves helping new signings and their families as they move to the area and providing on-going care to current players. Working with the Player Liaison Officer, they’ll delegate tasks to provide an effective service to players. Tasks may include sourcing accommodation, helping with travel, banking, housing and school arrangements, administration, introducing players to the local area, paying bills and being on call 24/7.

The Head of Player Care works with other departmental leads to ensure a smooth operation.

DID YOU KNOW?

The role doesn’t just deal with a club’s current players. Potential signings also require care and assistance. The Head of Player Care is expected to meet them, welcome them, help with their medical and signing-on processes and arrange for their travel and accommodation.

RECOMMENDED EDUCATION

There are no prerequisites for this role but a good education – such as A-Levels and a degree – will be beneficial to an application. All applicants should hold a current and clean UK driving licence.

RECOMMENDED EXPERIENCE

Applicants should previously have worked in a high-performance sporting environment, ideally with a mix of international players possessing varying requirements. They should also have an insider’s knowledge of the local area with an extensive network of contacts. The ability to speak a foreign language is advantageous.

RECOMMENDED SKILLS & QUALITIES

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