DISABILITY LIAISON OFFICER
A Disability Liaison Officer works with a sports club’s disabled supporters, staff and visitors to ensure that their needs are met. Working to legislation laid out in the 2010 Equality Act, they resolve issues and manage any queries their clients have. They seek advice from clients and help provide improvements in services, access and facilities at the sports club.
DID YOU KNOW?
Many clubs run their own disability teams. The Disability Liaison Officer encourages participation and also acts as a point of reference for those taking part.
An undergraduate degree in any field is desirable, but not essential if an applicant has appropriate experience.
Experience of managing stakeholders with diverse needs is required, ideally in a sports environment such as a stadium. As a result, applicants should have awareness of disability legislation and have proven experience of finding solutions to issues regarding disability. Customer service skills are advantageous.